Absolutely everyone on board was wonderful. It had been just super late and we missed our connection in Frankfurt, and needed to electrical power via jet lag even though we waited 4 several hours from the terminal. My spouse and children missed a large welcome meal in Berlin.
Every single worker acted just as if they didn't wish to be there, from the counter door baggage sign in to the gate agent.
To extensive of the hold off and way to long around the plane. I do know weather conditions sucks, but I felt the flight crew did the bare bare minimum.
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We were informed the gate had modified and afterwards it evidently took about 2 hours to load the "catering" to the aircraft. We were not compensated in any way for The difficulty.
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I had been also built to examine my keep it up as a result of space but After i acquired within the plane there was major empty overhead space. Finding up my keep it up in the baggage carousel additional the perfect time to my excursion which experienced now been prolonged as a result of hold off.
Had to simply call to obtain my checked baggage expenses reimbursed two wks later where one customer support agent was incredibly impolite, wouldn't listen and afterwards hung up on me. The 2nd lady I spoke with was truly in the position to help me with that component Fortunately. Would not endorse traveling AA.
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